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How do I order?
How do I pay for an Order?
How do I order a refill?
Price List
Cancellations & Returns
Contact Us

How do I order?

  • You can call your order in to us at 1-866-857-5657, or you can fax it to us at 1-866-857-5658, or you can e-mail it to us at Although the order form is not required, we prefer to have it as a record of the order. Click on the link to get the Order Form

    Please Note: If any of the medications you wish to order require a prescription, we will need an original prescription with your order. If you are unable to provide the prescription, ask your vet to call us or we will call your vet for approval. Please refer to our price list to determine if the medication requires a prescription.

  • We will deliver the order right to your door via Canada Post, Express Post delivery.
  • Please go to the Shipping link for the rates and other information.
  • We do not have a store front, but we do have 2 locations in Toronto for picking up prepaid orders.Please ask us about this option at the time of ordering.
  • A dispensing fee of $9.99 is applied to each item ordered (regardless of quantity) that requires a prescription.
  • Please renew orders annually or when all refills have been filled. Prescriptions are valid for only 1 year from date of issue.
  • H.S.T. is applied to all Canadian orders ( 13% ).
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